Cleaners in Kanata. Movers in Orleans. Roofers in Nepean. Same gap: missed calls after hours, quotes with no follow-up.
Average monthly revenue gap for Ottawa service businesses
That's $61,200/year walking out your door. Most of it happens after hours.
Missed evening and weekend calls are the biggest revenue killer. Customers who can't reach you call the next contractor on the list.
A quote without follow-up is money lost. Slow responders lose 60% of potential jobs to faster competitors.
82% of Ottawa customers check Google reviews before calling. If you're not collecting them automatically after every job, you're invisible.
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